Shipping Policy

In general, domestic shipments are in transit for 4 – 6 days (Monday to Sunday). The order cut-off time will be 12:00 AM Indian Standard Time. Domestic order handling time is 1-2 days (Monday to Saturday).

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at Email: hi@bonstreet.shop or come to our store.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.